Job Description
Launch your hospitality career with Sunrise Suites Albuquerque! We're seeking friendly, energetic individuals for our Front Desk Agent position – absolutely no experience required. We provide paid training to help you master our systems and guest service protocols. Enjoy competitive pay, flexible scheduling, and a supportive team environment in the heart of New Mexico's vibrant tourism scene. Join us in creating memorable experiences for every guest!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Answer phones and manage reservation inquiries
- Process payments and maintain accurate financial records
- Assist with luggage and guest requests
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism
- Uphold cleanliness and safety standards in lobby areas
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset
- Willingness to learn new systems
- Valid New Mexico driver's license (if required for errands)