Job Description
Join our dynamic hospitality team as a Front Desk Agent in vibrant Oakland, CA! We're seeking friendly, motivated individuals with no prior experience to deliver exceptional guest experiences. Enjoy daily pay, comprehensive training, and career growth opportunities in the heart of California's Bay Area.
As a Front Desk Agent, you'll be the first point of contact for our diverse clientele, ensuring seamless check-ins, managing reservations, and providing local insights. We value personality over experience – if you're passionate about service and eager to learn, we'll provide all the tools you need to succeed.
Why Join Us?
• Daily pay option (get paid every day you work!)
• Free meals during shifts
• Flexible scheduling options
• Employee discounts on local attractions
• Clear advancement path to supervisory roles
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservation inquiries and modifications
- Process payments and manage billing transactions
- Provide local recommendations to guests
- Coordinate with housekeeping and maintenance teams
- Maintain accurate records of guest feedback
- Operate property management systems
- Uphold brand standards in all guest interactions
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication skills
- Proficient with basic computer systems
- Ability to stand for extended periods
- Flexibility to work weekends/holidays
- Positive attitude and problem-solving mindset
- Valid CA driver's license (preferred for local errands)