Job Description
Join our award-winning team as a Front Desk Agent where no experience is required! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premium San Jose location. Enjoy weekly pay, comprehensive training, and opportunities for career growth in the hospitality industry. If you're passionate about customer service and ready to start your career, apply today!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle phone inquiries and reservations with professionalism
- Process payments and maintain accurate billing records
- Assist guests with local recommendations and requests
- Operate hotel management systems and POS terminals
- Resolve guest concerns promptly and diplomatically
- Collaborate with housekeeping and maintenance teams
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer applications
- Ability to work flexible shifts including weekends
- Positive attitude and customer-focused mindset
- Willingness to undergo paid training program
- Valid work authorization in the United States