Job Description
Join our award-winning team at Hospitality Plus Careers as a Front Desk Agent in vibrant San Jose! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy competitive pay with weekly payouts, comprehensive training, and opportunities for growth in the thriving hospitality industry. If you're a people person with a positive attitude, this is your gateway to a rewarding career.
Responsibilities
- Warmly welcome and assist guests with check-in/check-out procedures
- Manage reservations and room assignments using our property management system
- Handle guest inquiries, requests, and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and service
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends/holidays
- Strong problem-solving abilities
- Professional demeanor and guest-focused mindset