Job Description
Welcome to The Austin Hotel Group, where hospitality meets opportunity. We are currently seeking enthusiastic and dedicated individuals to join our team as Front Desk Agents. We are proud to offer a dynamic work environment where no prior experience is required.
Whether you are looking to start your career in the hospitality industry or seeking a fresh challenge, our comprehensive training program will equip you with the skills you need to succeed. We value attitude and work ethic over experience.
Why Join Us?
- Competitive pay ranging from $16.00 to $22.00 per hour.
- Full-time employment with comprehensive benefits package.
- Opportunity for rapid career advancement.
- A vibrant, supportive team culture.
Responsibilities
- Greet and welcome guests with a warm and professional demeanor upon arrival.
- Check guests in and out efficiently using our property management system.
- Answer incoming phone calls and emails to assist with reservations and inquiries.
- Handle guest requests, complaints, and special arrangements to ensure a 5-star experience.
- Maintain a clean and organized front desk area.
- Assist with check-out processes and payment transactions.
Qualifications
- High school diploma or GED is preferred but not mandatory.
- Strong communication skills and a friendly, outgoing personality.
- Ability to stand for extended periods and lift light objects (up to 25 lbs).
- Flexibility to work varying shifts, including weekends, nights, and holidays.
- Basic computer proficiency is a plus.
- A valid driver's license is not required but may be helpful.