Job Description
Join our dynamic hospitality team as a Front Desk Agent at Hospitality Plus Solutions! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training to launch your career in the thriving hospitality industry. Enjoy competitive pay, flexible shift schedules, and opportunities for advancement in Raleigh's vibrant service sector.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with administrative tasks and report preparation
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and data entry skills
- Positive attitude and problem-solving mindset
- Customer service orientation with attention to detail
- Must pass background check and drug screening