Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're seeking energetic, customer-focused individuals with no prior experience. Enjoy weekly pay, comprehensive training, and career growth opportunities in New York's vibrant hospitality scene. Perfect for recent graduates or career changers looking to launch their hospitality journey.
Responsibilities
- Deliver exceptional guest experiences through warm greetings and personalized service
- Manage check-in/check-out procedures using PMS software
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate phone systems and manage reservation bookings
- Maintain a clean and organized lobby area
Qualifications
- No experience required - full training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient with basic computer technology
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset
- Valid work authorization in the US