Job Description
Join our award-winning team at Grand Plaza Hotel in the heart of Philadelphia! We're seeking enthusiastic individuals with no prior experience to launch their hospitality careers. Enjoy competitive pay, comprehensive training, and opportunities for growth within our luxury property. Work in a dynamic environment where your smile and dedication make every guest's stay unforgettable.
Responsibilities
- Deliver exceptional guest service at check-in/check-out
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- No experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (nights/weekends)
- Customer-focused attitude with problem-solving mindset
- Valid Pennsylvania ID and work authorization