Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent and launch your career in luxury hospitality! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our downtown Atlanta location. Enjoy comprehensive training, career advancement opportunities, and a vibrant work environment in the heart of the city. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries via phone, email, and in-person
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Assist with special requests and VIP guest services
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Proficiency in basic computer applications
- Strong problem-solving abilities
- Professional appearance and positive attitude
- Ability to work flexible shifts including weekends
- Customer service mindset with attention to detail