Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! Grand Hospitality Group is seeking energetic, guest-focused individuals to create memorable experiences at our Philadelphia boutique hotel. No prior experience required—we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Warmly greet and register guests with exceptional hospitality
- Efficiently manage check-in/check-out processes using hotel software
- Handle guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate billing records
- Uphold cleanliness and professional appearance of the lobby
- Assist with special requests and concierge services
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and customer service mindset
- Ability to multitask in a fast-paced environment
- Reliable and punctual work ethic
- No experience necessary—training provided