Job Description
Start your hospitality career with us! Grand Hospitality Group is seeking enthusiastic Front Desk Agents for our premium San Jose location. No experience required – we provide comprehensive training to launch your career. Join our award-winning team where your smile and dedication will shine!
As a Front Desk Agent, you'll be the first point of contact for our guests, creating memorable experiences through exceptional service. Enjoy competitive pay, growth opportunities, and a supportive work environment in the heart of San Jose.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong customer service mindset
- Ability to multitask in a fast-paced environment
- Basic computer literacy (training provided)
- Flexible availability including weekends/holidays
- Positive attitude and eagerness to learn