Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Front Desk Agent in Oklahoma City! We're seeking passionate hospitality professionals to deliver exceptional guest experiences at our flagship downtown property. This role offers flexible scheduling, competitive pay, and growth opportunities within our expanding portfolio. If you thrive in fast-paced environments and take pride in creating memorable stays, we want to meet you!
Responsibilities
- Efficiently check in/out guests using property management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with valet services and luggage handling
Qualifications
- Previous front desk or hospitality experience preferred
- Proficiency with Opera or similar PMS software
- Exceptional communication and problem-solving skills
- Ability to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Valid Oklahoma driver's license (for valet duties)
- Basic computer and cash handling proficiency