Job Description
Launch your hospitality career with Grand City Hotels! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in our Milwaukee location. No prior experience is required—just your passion for customer service and willingness to learn. Enjoy competitive pay, comprehensive training, and opportunities for growth within our renowned hotel chain.
Responsibilities
- Efficiently check-in/check-out guests using our property management system
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and handle cash transactions accurately
- Maintain a clean, organized front desk environment
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards during all guest interactions
Qualifications
- No experience required—comprehensive training provided
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced setting
- Detail-oriented with excellent organizational skills
- Positive attitude and problem-solving mindset
- Flexibility to work evenings, weekends, and holidays