Job Description
Join our vibrant team at the Grand Orleans Hotel and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences at our iconic downtown location. As a Front Desk Agent, you'll be the first point of contact for visitors exploring New Orleans' rich culture and cuisine. We offer comprehensive training, competitive pay, and opportunities for growth within our luxury hotel chain. If you're passionate about service and ready to start your journey in hospitality, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Address guest inquiries and resolve concerns promptly
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
- Assist with basic administrative tasks
Qualifications
- No prior experience required - we provide full training
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer service mindset
- Flexibility to work evenings, weekends, and holidays
- Must be authorized to work in the United States