Job Description
Join our award-winning hospitality team at Sunset Beach Resort & Spa! We're seeking enthusiastic Front Desk Agents to create unforgettable guest experiences in our iconic Miami Beach location. No prior experience is required—we provide comprehensive training to develop your skills in guest relations, reservation systems, and luxury hospitality. Enjoy a vibrant work environment with career advancement opportunities, competitive benefits, and the chance to work in one of Florida's premier destinations.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Willingness to work flexible shifts (evenings/weekends)
- No experience required – training provided