Job Description
Join our award-winning downtown Minneapolis hotel and be part of a dynamic team that creates unforgettable guest experiences! We're seeking passionate weekend hospitality professionals to deliver exceptional service while exploring the vibrant Twin Cities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Minnesota's hospitality scene. Perfect for students, career changers, or those seeking weekend-only work.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest inquiries
- Manage reservations and room assignments with precision
- Coordinate housekeeping and maintenance requests efficiently
- Handle payment processing and billing inquiries
- Resolve guest concerns with professionalism and empathy
- Maintain detailed logs and shift documentation
- Collaborate with cross-departmental teams during peak weekend hours
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible weekend shifts (Friday-Sunday)
- Proficient in hotel management systems (e.g., Opera, PMS)
- High attention to detail and problem-solving abilities
- Valid Minnesota hospitality certification a plus
- Must be available for weekend and holiday shifts
- Basic math and cash handling skills