Job Description
Launch your hospitality career with no experience needed! Grand Hospitality Group is seeking passionate individuals to join our award-winning Virginia Beach resort as Front Desk Associates. We provide comprehensive training and career growth opportunities in a dynamic coastal setting. If you're a people person with a positive attitude, this is your chance to shine in the heart of Virginia's tourism industry.
Enjoy competitive pay, flexible scheduling, and a supportive team environment where your growth is our priority. As a key member of our guest experience team, you'll create memorable stays for visitors from around the world while developing valuable skills that open doors to hospitality management roles.
Responsibilities
- Check guests in/out efficiently with warm, professional demeanor
- Manage reservations and room assignments using PMS systems
- Resolve guest inquiries and coordinate service requests
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Basic computer proficiency
- Strong problem-solving abilities
- Flexibility to work evenings/weekends
- Positive attitude and customer-first mindset
- Ability to stand for extended periods