Job Description
Join our award-winning Denver hotel team as a Front Desk Agent! We're urgently seeking enthusiastic individuals to create memorable guest experiences. No prior experience needed – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in the heart of downtown Denver. Be the first smile our guests see!
Responsibilities
- Check in/out guests efficiently using PMS software
- Manage reservations and room assignments
- Handle guest inquiries with exceptional service
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Execute upselling opportunities for hotel services
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong organizational abilities
- Basic computer proficiency
- Positive, customer-focused attitude
- Ability to work flexible shifts including weekends
- No experience required – training provided
- Must pass background check