Job Description
Launch your hospitality career with Indianapolis Grand Hotel! We're seeking energetic Front Desk Agents to be the first point of contact for our guests. No prior experience needed – we provide comprehensive training to build your skills in guest services, reservations, and property operations. Join our award-winning team where growth opportunities and a supportive culture await.
Responsibilities
- Deliver exceptional guest experiences through warm check-in/check-out procedures
- Manage reservation systems and optimize room availability
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Flexible availability including weekends/holidays
- Positive attitude and customer-focused mindset