Job Description
Join our award-winning team as a Front Desk Agent and kickstart your career in hospitality! No experience required – we provide comprehensive training to help you succeed. This urgent hiring opportunity offers competitive pay, flexible scheduling, and growth potential within our luxury hotel chain. If you're passionate about customer service and ready to learn, apply today!
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments efficiently
- Handle guest inquiries with professionalism and patience
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with luggage and concierge services
Qualifications
- High school diploma or equivalent
- No prior experience required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Flexibility to work evenings/weekends
- Valid Ohio driver's license (if transporting guests)