Job Description
Launch your hospitality career with us! Grand City Hotel in Portland, OR is seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. No prior experience is required – we provide comprehensive training to set you up for success. Join our vibrant team and become the first point of contact for travelers from around the world.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and modify bookings as needed
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold high cleanliness and organization standards at the front desk
- Support other departments during peak periods
Qualifications
- High school diploma or equivalent (GED accepted)
- Outstanding communication and interpersonal abilities
- Strong attention to detail and organizational skills
- Basic computer proficiency (training provided)
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends/holidays
- Must be authorized to work in the United States