Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Bay Hotel Oakland! We're seeking enthusiastic individuals to deliver exceptional guest experiences in our vibrant downtown location. No prior experience is required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, benefits, and a supportive team environment. If you're passionate about customer service and ready to grow with us, apply today!
Responsibilities
- Check in/out guests efficiently with warm hospitality
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold safety and cleanliness standards
- Utilize hotel management systems effectively
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and customer service mindset
- No experience required – training provided
- Must be available for flexible shifts