Job Description
Join our award-winning Nashville hotel team as a Front Desk Agent! No prior experience needed – we provide comprehensive training to launch your hospitality career. Enjoy weekly pay, flexible scheduling, and a vibrant downtown location. You'll be the first point of contact for guests, ensuring exceptional service while gaining valuable industry skills. Perfect for career changers, recent graduates, or anyone seeking a dynamic entry-level position with growth opportunities.
Responsibilities
- Warmly welcome and check in/check out hotel guests with professionalism and efficiency
- Manage reservations, room assignments, and billing inquiries accurately
- Handle guest requests and resolve issues promptly to ensure satisfaction
- Maintain clean and organized front desk area and lobby spaces
- Collaborate with housekeeping, maintenance, and management teams
- Process payments and manage cash drawer with accountability
- Utilize hotel management software (training provided)
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (typing skills beneficial)
- Positive attitude and customer service mindset
- Ability to stand for extended periods and work flexible shifts
- No experience required – we train motivated candidates
- Must pass background check and drug screening