Job Description
Join our dynamic team at Denver's premier hospitality destination! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. No prior experience is required—just your positive attitude and dedication to service. Enjoy competitive pay, flexible shift schedules, and comprehensive training. Be the first face our guests see and make lasting impressions in the heart of Denver!
Responsibilities
- Check guests in/out efficiently with warm, professional demeanor
- Manage reservations and room assignments using hotel software
- Answer phones and handle guest inquiries/complaints
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Assist with luggage and valet services
- Perform nightly audits and report generation
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand/walk for extended periods
- Flexibility to work evenings, weekends, and holidays
- Attention to detail and problem-solving abilities
- Positive attitude and customer service mindset