Job Description
Join our award-winning hospitality team as a Front Desk Agent where your smile makes the first impression! We're seeking energetic, service-driven individuals to manage guest check-ins, handle reservations, and ensure exceptional experiences during evening/night shifts. No prior experience required—we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of premium properties.
Responsibilities
- Manage seamless guest check-in/check-out procedures
- Process reservations and room assignments using PMS software
- Handle guest inquiries and resolve service issues
- Coordinate with housekeeping and security teams
- Process payments and maintain accurate financial records
- Monitor security systems and access control during shifts
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in basic computer applications
- Ability to work flexible shifts (evenings/nights)
- Customer service mindset with problem-solving aptitude
- Must pass background check and drug screening