Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent! No experience is neededâjust your passion for exceptional guest service and a desire to grow in the hospitality industry. We provide comprehensive training to launch your career in a dynamic, beachside setting. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. If you're a friendly, detail-oriented individual ready to create memorable guest experiences, apply today!
Responsibilities
- Warmly greet and assist guests with check-in/check-out procedures
- Manage reservations, room assignments, and payment processing
- Respond to guest inquiries via phone, email, and in-person
- Collaborate with housekeeping and maintenance teams
- Maintain accurate records and reports
- Uphold brand standards and safety protocols
- Resolve guest concerns with empathy and professionalism
Qualifications
- No prior experience requiredâtraining provided!
- Outstanding communication and interpersonal skills
- Strong organizational and multitasking abilities
- Basic computer literacy (training available)
- Positive attitude and service-oriented mindset
- Ability to work flexible shifts, including weekends
- High school diploma or equivalent preferred
- Valid California driver's license (if applicable)