Job Description
Join the vibrant hospitality scene in Charlotte as a Weekend Concierge at Grandview Hotels! We're seeking passionate individuals to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in one of North Carolina's premier hotel destinations.
Responsibilities
- Provide exceptional guest assistance with check-ins, check-outs, and room requests
- Coordinate transportation, dining reservations, and local attraction bookings
- Resolve guest inquiries and complaints with professionalism and empathy
- Maintain accurate records of guest interactions and preferences
- Collaborate with housekeeping and front desk teams for seamless operations
- Execute weekend event coordination for weddings and corporate functions
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong knowledge of Charlotte attractions, dining, and transportation
- Excellent communication and problem-solving abilities
- Ability to work weekends and holidays
- Proficiency in hotel management software (Opera, Fidelio)
- Valid North Carolina driver's license preferred