Job Description
Join Grand Hospitality Group's award-winning team as a Hospitality Associate! We're seeking energetic individuals to deliver exceptional guest experiences during flexible day/night/weekend shifts at our Philadelphia location. No prior experience needed – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, employee discounts, and growth opportunities within our renowned hotel chain.
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and handle guest inquiries via phone/in-person
- Maintain cleanliness of lobby, front desk, and common areas
- Operate hotel management systems and POS software
- Coordinate with housekeeping and maintenance teams
- Resolve guest issues promptly and professionally
- Complete shift reports and administrative tasks
Qualifications
- High school diploma or equivalent required
- Strong communication and customer service skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Valid Pennsylvania work permit (if applicable)
- Willingness to complete paid training program