Job Description
Join our award-winning team at Sunset Bay Hotel, where we create unforgettable experiences for guests from around the world. We're seeking enthusiastic Front Desk Agents to be the first point of contact for our visitors. No prior hotel experience is needed – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in the hospitality industry. Work in the heart of beautiful San Diego and become part of our family-oriented team.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional customer service
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Customer service mindset with problem-solving abilities
- Flexible schedule including nights/weekends
- Positive attitude and team player mentality
- No prior experience required – training provided