Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent in sunny Long Beach, CA! No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and a vibrant work environment steps from the beach. Perfect for career changers, recent graduates, or anyone seeking a dynamic role in customer service.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Resolve guest complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Provide local recommendations and exceptional guest experiences
- Maintain a clean and organized lobby area
Qualifications
- No experience required – training provided!
- Exceptional communication and interpersonal skills
- Proficient with basic computer technology
- Strong problem-solving abilities
- Positive attitude and customer-first mindset
- Ability to work flexible shifts including weekends
- High school diploma or equivalent
- Valid California driver's license preferred