Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Hotel San Francisco! No prior experience needed – we provide comprehensive training to launch your career in guest services. This dynamic role offers flexible shift schedules including nights, weekends, and holidays, perfect for students or career-changers. Enjoy competitive pay, growth opportunities, and work in the heart of downtown SF near Union Square.
Why Choose Us?
- Industry-leading onboarding program
- Health benefits for part-time employees (after 90 days)
- Hotel discounts worldwide
- Recognition programs for exceptional service
Responsibilities
- Check-in/out guests efficiently using PMS software
- Manage reservations and room assignments
- Resolve guest inquiries with exceptional service
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards during all interactions
- Handle emergency situations calmly and professionally
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Strong communication skills
- Proficient with basic computer systems
- Ability to work flexible shifts (nights/weekends)
- Customer service mindset
- Detail-oriented and organized
- Must be 18+ years old