Job Description
Join our award-winning team at Grand Hotel Washington as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy comprehensive training, career growth opportunities, and a supportive team environment. Perfect for hospitality newcomers passionate about creating memorable stays!
Responsibilities
- Provide warm check-in/check-out services to all guests
- Manage reservations and room assignments accurately
- Address guest inquiries with professionalism and efficiency
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through consistent service delivery
- Assist with luggage and guest transportation needs
Qualifications
- No experience required - we provide full training!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Valid driver's license (preferred but not required)