Job Description
Join our award-winning hospitality team as a Front Desk Agent and launch your career in the vibrant city of El Paso! No prior experience is required – we provide comprehensive training to help you succeed. As the first point of contact for our guests, you'll deliver exceptional service while managing check-ins, reservations, and inquiries. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain. If you're passionate about people and ready to start your journey in hospitality, apply today!
Responsibilities
- Efficiently manage guest check-ins/check-outs using our property management system
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process reservations and maintain accurate booking records
- Coordinate with housekeeping and maintenance departments for guest requests
- Process payments and manage billing transactions accurately
- Uphold strict security protocols for guest and property safety
- Assist with valet services and luggage handling as needed
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn software quickly
- Excellent problem-solving and multitasking abilities
- Punctual and reliable with strong work ethic
- Ability to stand for extended periods and lift up to 25 lbs
- Must be authorized to work in the United States