Job Description
Join a Thriving Team in the Heart of Georgia!
We are currently seeking a dedicated and personable Front Desk Agent to join our growing team. If you are looking for a stable, full-time opportunity in the hospitality industry and have a positive attitude, we want to meet you. No prior professional experience is required—we provide comprehensive on-the-job training to help you succeed.
In this role, you will be the first point of contact for our clients, ensuring a seamless and welcoming experience from arrival to departure. We pride ourselves on our service excellence and are looking for someone who shares our passion for creating a professional yet friendly atmosphere.
Responsibilities
- Guest Relations: Greet visitors and clients warmly upon arrival and manage check-in/check-out procedures with a smile.
- Reception Duties: Answer incoming calls professionally, screen and forward messages, and maintain a tidy front desk reception area.
- Administrative Support: Handle mail distribution, package deliveries, and basic data entry tasks accurately and efficiently.
- Information Management: Provide information about local attractions, dining, and services to guests to enhance their experience.
- Facility Maintenance: Monitor lobby cleanliness and report any maintenance issues to the facilities team promptly.
- Booking Assistance: Assist in coordinating appointments and maintaining an organized filing system.
Qualifications
- Education: High school diploma or GED required.
- Communication: Excellent verbal and written communication skills; ability to interact with diverse groups professionally.
- Computer Literacy: Basic proficiency with computers, Microsoft Office Suite, and reception software (training provided).
- Interpersonal Skills: A friendly, approachable, and service-oriented demeanor with a strong work ethic.
- Reliability: Punctual and dependable with a strong attention to detail.
- Availability: Ability to work flexible hours, including weekends and holidays, as part of a full-time schedule.