Job Description
Are you a people person looking for a rewarding career in customer service? Horizon Hospitality Group is currently hiring Front Desk Agents in Charlotte, NC. We are looking for enthusiastic individuals who are ready to learn and grow with us. No prior experience is necessary—we provide comprehensive on-the-job training to help you succeed.
We offer flexible shift work options to fit your lifestyle, including morning, afternoon, and evening shifts. Join our team and become the welcoming face of our organization!
Responsibilities
- Greet all guests and visitors with a warm, professional smile and manage the reception area.
- Answer, screen, and forward incoming calls promptly.
- Handle incoming and outgoing mail, packages, and deliveries.
- Assist guests with inquiries regarding local amenities, directions, and services.
- Perform basic data entry and maintain accurate guest logs.
- Ensure the front desk area is clean, organized, and welcoming at all times.
Qualifications
- High school diploma or equivalent (GED).
- Strong communication skills with a friendly and approachable demeanor.
- Basic computer literacy and ability to learn property management software quickly.
- Ability to work various shifts, including weekends and holidays.
- Must be reliable and able to stand for extended periods.