Job Description
Join our award-winning team at Grand Harbor Hotels as a Front Desk Agent! We're seeking a polished, guest-focused professional to deliver exceptional service at our premier Tampa location. Enjoy the stability of weekly pay while working in a dynamic hospitality environment where your contributions are valued. If you thrive in fast-paced settings and take pride in creating memorable guest experiences, this is your opportunity to grow with us.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and room assignments using hotel software
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Flexibility to work weekends, evenings, and holidays
- Basic math and cash handling accuracy