Job Description
Welcome to Apex Hospitality Group, a leader in luxury hospitality located in the heart of Chicago. We are currently seeking a vibrant and professional Front Desk Agent to join our dedicated team. We are proud to offer a No Experience Required position, providing comprehensive on-the-job training for enthusiastic candidates ready to launch their career in the hospitality industry.
Why You Will Love Working Here:
- Zero Experience Needed: We value attitude and personality over past history. We train you to be a pro.
- Competitive Pay: Earn between $18.00 and $24.00 per hour depending on experience and shift.
- Full-Time Stability: Enjoy a consistent schedule with benefits, including health insurance and paid time off.
- Growth Opportunities: We promote from within; many of our current managers started exactly where you are.
Join us in creating unforgettable memories for our guests in the Windy City!
Responsibilities
- Greet and welcome guests with a warm, professional smile upon arrival.
- Efficiently manage the check-in and check-out process, ensuring accuracy in billing and room assignments.
- Answer incoming calls and emails, providing information about hotel amenities, local attractions, and services.
- Assist guests with special requests, such as late check-outs, wake-up calls, and room service coordination.
- Handle cash handling and POS transactions with strict adherence to company policies.
- Maintain a clean, organized, and welcoming front desk area and lobby environment.
Qualifications
- No previous front desk or hospitality experience is required.
- Must be at least 18 years of age.
- Strong communication skills and a friendly, outgoing demeanor.
- Basic computer literacy and typing skills.
- Ability to stand for extended periods and work in a fast-paced environment.
- Flexibility to work weekends, holidays, and varying shifts.