Job Description
Are you a friendly face looking to kickstart your career in the hospitality industry? We are seeking a dedicated Front Desk Agent to join our dynamic team in the heart of Denver. We pride ourselves on providing a supportive environment where no prior experience is necessary—just a great attitude and a genuine passion for service.
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a welcoming and seamless experience from the moment they arrive. This role offers excellent shift work opportunities, making it perfect for students or those seeking a stable career path in a bustling city.
Responsibilities
- Greet and welcome guests warmly upon arrival and departure, creating a lasting first impression.
- Manage check-in and check-out processes efficiently using our hotel management software.
- Answer incoming calls and respond to emails in a professional, courteous manner.
- Handle guest inquiries regarding local attractions, dining options, and hotel services.
- Assist with light administrative tasks, filing, and maintaining guest records.
- Maintain a clean, organized, and visually appealing front desk area.
- Handle cash transactions and reconcile daily deposits accurately.
Qualifications
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work various shifts, including nights, weekends, and holidays.
- Basic computer literacy and typing skills are a plus.
- A positive attitude, strong work ethic, and a genuine desire to learn.
- Ability to stand for extended periods and lift moderate amounts of weight.