Job Description
Join our dynamic hospitality team as a Front Desk Agent in Indianapolis! We're seeking motivated individuals with no prior experience to deliver exceptional guest experiences at our downtown hotel. This immediate hire opportunity offers comprehensive training and career growth in the heart of Indiana's vibrant tourism scene. If you're passionate about customer service and ready to launch your career, apply today!
Responsibilities
- Check-in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and guest inquiries
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Resolve guest concerns with professionalism and empathy
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- Valid driver's license preferred (for local errands)