Job Description
We are seeking a friendly, professional Front Desk Agent to join our dynamic team in Memphis, TN. This is an excellent opportunity for individuals looking to start a career in hospitality with no prior experience required.
At Memphis Luxury Living, we pride ourselves on delivering exceptional service to our residents. You will be the first point of contact for our community, setting the tone for a welcoming and professional environment.
Key Benefits:
- Competitive hourly rate ($15.00 - $18.00)
- Comprehensive paid training
- Opportunities for career advancement
- Supportive and inclusive work culture
Responsibilities
- Welcomes residents and guests warmly, ensuring a positive first impression and answering all inquiries promptly.
- Manages front desk operations, including answering multi-line phones, taking messages, and routing calls efficiently.
- Processes incoming and outgoing mail, packages, and deliveries with accuracy.
- Monitors building security, verifies visitor credentials, and manages access control systems.
- Assists with basic maintenance requests and coordinates service vendors when necessary.
- Maintains a clean, organized, and welcoming reception area at all times.
- Updates resident records and assists with administrative duties using property management software.
Qualifications
- No prior experience is required. We provide full training for the right candidate.
- Excellent verbal communication and interpersonal skills.
- Proficiency with basic computer applications and property management systems.
- A professional, approachable, and friendly demeanor.
- Strong problem-solving abilities and a customer-first attitude.
- Ability to stand for extended periods and lift up to 20 lbs when necessary.
- Reliable attendance and a strong work ethic.