Job Description
Welcome to Apex Hospitality Solutions, where we redefine the guest experience. We are currently seeking a Part-Time Front Desk Agent to join our vibrant team in Mesa, Arizona. If you are a people person with a knack for organization and a desire to start your career in hospitality without prior experience, we want to meet you!
In this role, you will be the first point of contact for our valued guests, ensuring their stay is comfortable and memorable. We pride ourselves on a culture of support and growth, providing comprehensive training for all new hires.
Why Join Us?
- Competitive hourly pay ranging from $15.00 to $18.00.
- Flexible scheduling to fit your lifestyle.
- On-the-job training and a supportive team environment.
- Opportunities for career advancement within the hospitality industry.
Responsibilities
- Greet and welcome guests warmly, ensuring a positive first impression.
- Manage the front desk operations, including check-ins, check-outs, and registration.
- Answer and direct phone calls and emails promptly and professionally.
- Handle guest inquiries, complaints, and requests with a solution-oriented mindset.
- Assist with light administrative duties, data entry, and filing.
- Maintain the cleanliness and organization of the reception area and lobby.
Qualifications
- No prior experience is required; we provide on-the-job training.
- Must be at least 18 years of age.
- Excellent communication and interpersonal skills.
- Basic computer literacy and proficiency with Microsoft Office applications.
- Ability to work flexible shifts, including weekends and holidays.
- Professional appearance and a friendly demeanor.