Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand City Hotels Atlanta! We're seeking friendly, energetic individuals with no prior experience to deliver exceptional guest experiences during our busy night shifts. Enjoy comprehensive training, competitive pay, and opportunities for growth in one of America's most vibrant cities. If you're a people person with a passion for service, this is your perfect entry point into the hospitality industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Uphold brand standards through attentive service
- Operate switchboard and manage voicemail systems
Qualifications
- High school diploma or equivalent (no experience required)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency and willingness to learn systems
- Flexible availability for night shifts (11 PM - 7 AM)
- Positive attitude and problem-solving mindset
- Ability to stand/walk for extended periods
- Valid work authorization in the United States