Job Description
Join our dynamic hospitality team as a Front Desk Agent where your energy and dedication are rewarded with weekly pay! We're seeking customer-focused professionals to manage our 24/7 operations with flexible shift schedules. Enjoy a supportive environment, competitive benefits, and opportunities for advancement in the heart of North Carolina's thriving tourism industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and address guest inquiries promptly
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Uphold brand standards through exceptional service delivery
- Multitask across front desk, phone, and concierge duties
- Resolve guest concerns with professionalism and empathy
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficient in reservation systems (e.g., Opera, Amadeus)
- Strong communication and conflict resolution skills
- Basic math and cash handling abilities
- Must pass background check and drug screening