Job Description
Join our dynamic team at Grand Hotel Oakland as a Front Desk Agent and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in the heart of Oakland. Enjoy competitive pay, flexible shift schedules, and comprehensive training. Perfect for career changers, recent graduates, and anyone passionate about customer service. Apply today and become part of Oakland's premier hospitality destination!
Responsibilities
- Check-in/check-out guests with efficiency and professionalism
- Manage reservations and room assignments using property management systems
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet services and luggage handling
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Attention to detail and problem-solving abilities
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods