Job Description
Join our dynamic team at Oakland Hospitality Solutions as a Front Desk Agent. We are currently seeking energetic and organized individuals to join our workforce in Oakland, CA. This is an exceptional opportunity for those looking to enter the hospitality industry with no prior experience required.
We pride ourselves on providing top-tier service to our community and offer comprehensive training to help you succeed. If you are available for shift work and possess a welcoming attitude, we want to meet you.
Why Join Us?
- Competitive hourly wage ($18 - $24/hour).
- Flexible shift schedules available.
- On-the-job training and career growth opportunities.
- Supportive and inclusive work environment.
Responsibilities
- Greeting and Welcoming: Provide a warm and professional greeting to all visitors, guests, and residents upon arrival.
- Reception Duties: Answer incoming calls, screen and forward messages, and manage the front desk switchboard efficiently.
- Check-in/Check-out: Assist with registration processes, verifying information, and issuing keys or access cards as needed.
- Administrative Support: Perform data entry, file organization, and maintain accurate records of daily activities.
- Customer Service: Address inquiries and resolve issues promptly to ensure a high level of guest satisfaction.
- Facility Maintenance:
- Monitor the reception area for cleanliness and report any maintenance needs to the management team.
Qualifications
- Age Requirement: Must be at least 18 years old.
- No Experience Necessary: We welcome entry-level applicants and provide full training.
- Communication: Excellent verbal communication skills and a friendly, approachable demeanor.
- Computer Literacy: Basic proficiency with computers and office software (Microsoft Office Suite preferred).
- Schedule Flexibility: Ability to work varying shifts, including mornings, evenings, weekends, and holidays.
- Reliability: Punctual, responsible, and able to work well in a fast-paced team environment.