Job Description
Join Our Team at The Grand Hyatt Denver!
We are looking for a friendly and organized Front Desk Agent to join our vibrant hospitality team. Whether you are a recent graduate or looking for a flexible part-time role, we provide comprehensive training and a supportive environment to help you thrive.
As the face of our hotel, you will play a crucial role in ensuring our guests have an unforgettable stay. We value passion, reliability, and a positive attitude.
Responsibilities
- Greet and welcome guests warmly, ensuring a professional and memorable first impression.
- Manage check-in and check-out processes efficiently using our Property Management System (PMS).
- Handle incoming phone calls and guest inquiries with patience and accuracy.
- Process payments and resolve minor guest complaints or requests immediately.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist with mail services and concierge requests as needed.
Qualifications
- No prior experience required—we will train you!
- High school diploma or equivalent education.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer proficiency and typing skills.
- Reliable transportation is a must.