Job Description
Are you looking for a rewarding career in hospitality without the need for prior experience? Apex Hospitality Group is currently hiring a dedicated Front Desk Agent for our premium location in Raleigh, NC.
We pride ourselves on providing exceptional guest experiences and offer a comprehensive training program to help you succeed. If you have a positive attitude, strong work ethic, and a desire to learn, we want to meet you.
Why Join Us?
- No prior experience necessary – training provided.
- Flexible shift work available.
- Competitive hourly wage and benefits package.
- Career advancement opportunities within the company.
Responsibilities
- Greet guests warmly upon arrival and ensure a smooth check-in process.
- Manage the front desk operations, including answering phones, taking reservations, and processing payments.
- Handle guest inquiries and resolve any issues promptly to ensure guest satisfaction.
- Assist with mail distribution, package handling, and maintaining the cleanliness of the lobby area.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms meet quality standards.
- Adhere to all safety and security protocols at all times.
Qualifications
- High school diploma or GED equivalent required.
- Excellent verbal communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Basic computer literacy and typing skills.
- A valid driver's license is preferred but not required.