Job Description
We are looking for a friendly and organized Front Desk Agent to join our dynamic team in the heart of San Antonio. If you are a self-starter with great communication skills but no prior experience, we want to hear from you!
Our company offers comprehensive training to help you succeed in the hospitality industry. You will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from the moment they arrive.
Why Join Us?
- No Experience Required: We provide full training for the right candidate.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Flexible Schedule: We offer various shifts to fit your lifestyle.
- Growth Opportunities: Clear pathways to advance within the hospitality sector.
Responsibilities
- Greet and welcome guests warmly upon arrival, checking them in and out efficiently.
- Answer and direct phone calls and emails promptly and professionally.
- Manage the reception area, ensuring it is clean, organized, and welcoming.
- Process payments and handle cash transactions accurately.
- Assist with mail distribution and general administrative tasks.
- Resolve guest inquiries and complaints with a positive and problem-solving attitude.
Qualifications
- A positive attitude and a passion for providing excellent customer service.
- Strong verbal communication and interpersonal skills.
- Basic computer literacy and ability to learn property management software quickly.
- Reliability and punctuality are a must.
- Ability to stand for long periods and work a flexible schedule, including weekends and holidays.