Job Description
Join the award-winning team at Apex Hospitality Management in Phoenix, AZ. We are currently seeking enthusiastic and reliable individuals to fill Front Desk Agent positions. This is a fantastic opportunity for candidates looking for no experience jobs in a supportive environment. We offer flexible shift work schedules that fit around your lifestyle, making it perfect for students or those seeking a second income.
As a Front Desk Agent, you will be the face of our brand, ensuring every guest feels welcomed and valued. We provide comprehensive on-the-job training, so prior experience is not required—just a great attitude and a willingness to learn.
Why Join Us?
- Competitive hourly wage ($16.00 - $18.00).
- Flexible scheduling options.
- Opportunities for career growth within the company.
- Employee discounts on hotel services.
Responsibilities
- Greet guests warmly and assist with check-in and check-out procedures.
- Answer incoming phone calls and route them to the appropriate department or person.
- Manage guest inquiries and resolve complaints efficiently to ensure high satisfaction.
- Handle cash handling and credit card transactions accurately.
- Maintain a clean, organized, and welcoming reception area.
- Assist with light administrative duties such as filing and data entry.
Qualifications
- No prior hospitality experience required; we will train you.
- Must be at least 18 years of age.
- Excellent verbal communication and interpersonal skills.
- Ability to work various shifts, including mornings, evenings, weekends, and holidays.
- Basic computer literacy and attention to detail.