Job Description
Are you looking for a dynamic career in hospitality with no previous experience required?
Washington, California Hospitality Group is currently seeking dedicated individuals to join our team as Front Desk Agents. We specialize in providing exceptional guest experiences and offer comprehensive on-the-job training for our new hires. If you are a self-starter with great communication skills and are available for shift work, we want to hear from you!
Join us in the heart of Plumas County, where you can build a rewarding career while enjoying the natural beauty of Northern California. We value hard work, integrity, and a friendly attitude.
Responsibilities
- Greet and Welcome Guests: Provide a warm and professional welcome to all visitors and guests upon arrival.
- Check-In and Check-Out: Manage the registration process efficiently, including verifying identification and payment methods.
- Answering Phones: Operate the switchboard to answer incoming calls, take messages, and route inquiries promptly.
- Guest Services: Assist guests with local directions, recommendations, and resolve any complaints or concerns with a positive attitude.
- Shift Management: Adhere to all security and safety protocols during your assigned shift, including night shifts and weekends.
- Property Maintenance: Monitor the lobby area to ensure cleanliness and orderliness at all times.
- Mail and Packages: Sort and distribute incoming mail and packages to appropriate guests or departments.
Qualifications
- No Experience Necessary: We provide paid training for candidates with little to no hospitality background.
- Communication Skills: Excellent verbal and written communication abilities in English.
- Reliability: Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
- Attention to Detail: Strong organizational skills and the ability to multitask in a fast-paced environment.
- Professional Appearance: Must maintain a neat, clean, and professional appearance.
- Computer Proficiency: Basic familiarity with computers and point-of-sale systems is a plus but not required.
- Customer Focus: A genuine desire to help others and provide top-tier customer service.